Everyday technological aspects of the world are developed, and in turn provides more services to the world’s infrastructure. This has now been applied to the internet and in turn as provided a functional government scheme. This scheme is called electronic government or e-government.
The aim of E-government is to transfer all paper based documents online to produce an 'online application scheme', in turn saving government spending by £1.4 million. This will need to be tackled for a number of services including;
· Tax and benefits
· Crime justice/law
· Employment online
· Health and well being
· Employment online
· Citizens online
· Education and learning online
· Home and community online
· Motoring online
· Travel and transport online
With this comes an enormous audience, with 62.7% said to have internet access on a daily basis. This allows a much larger amount of viewers to these sites, with a number of different options being available to them. Furthermore, this allows people to read easy accessible information, which in turn can create successful and positive feedback for these areas websites. I shall be explaining 4 of these, with me analysing what they can deliver and achieve for the modern day person.
Some of these areas have become more popular than others, and have succumbed to sub sections and divisions within their website. This allows people to have easy access to certain areas of the website, rather than reading various amounts of paperwork which would have happened in the old system. An example would be the motoring section of www.Directgov.co.uk, which splits itself into specific areas. This gives you expertise about what exactly you need to do, in comparison to a certain topic. DVLA, Taxing, Testing and buying a vehicle are just some of their areas you can access, with various help sections being accessible. With it all being available online, this allows the general public to view it 24 hours a day, therefore accessing the information as and when they wish.
This cross over to an online scheme does bring a lot of information being let loose onto the internet, with access to it potentially being tricky. However, in conjunction to this, a number of these areas have come together, making them into ‘partnering websites’. This allows one specific website to hold a number of divisions, which in turn provides its information about a number of different topics easily and hassle free.
www. Directgov.co.uk is an example of this, with my previous comments regarding ‘motoring online’ being a area within.
Another area within the Directgov site is ‘Travel and transport’. This section provides information mainly in conjunction to being abroad, with topics on Foreign Travel, Passports and Boating and travelling. These subject matters need to be very detailed, with certain aspects of it having to be done in person, rather than over the online application. However, this isn’t to say some documents can’t be filled out online, with introduction of this helping parts of UK business, (e.g.-post office). However, it can be argued with such areas like renewing your passport now being available online, this had affected post offices and has lead to a decline of business for them, and therefore eventual closure.
Information regarding staying in the country is also displayed with topics on Highway Code, Getting about in the UK, and Cycling being available. Again, like the other areas, subsections are provided, which in turn makes the viewers needs a lot easier.
If there is certain information not covered within this site, information can be accessed elsewhere with the websites approval. In conjunction still with ‘Directgov’, useful contacts have been set up in place to help with topics that they know can be explained further.
An example would be ‘Access for disabled people’, with a further site given further, more accurate information on this. Other than the website link, Directgov provides the user with general points about said site, with the address, phone number and email address being shown.
‘Crime Justice’ is another area which can has been affected through the government’s scheme. Again, information regarding this can be found on the ‘Directgov’ website, with a number of topics being displayed and updates regularly.
This area has probably been affected the most, with a number of sections positively advancing for the greater good. The accessibility of sites like these can be shown as evidence for any case, with areas to pay fines and tax as well as a person’s rights if arrested. In relation to the fines, including speeding and parking tickets, there is areas online for them to pay them across a certain time span. This therefore shows no reason/excuse not to pay a ticket/fine at anytime.
As well as information on people pursuing the crimes, there is also allocated sections for victims and people that have been affected by this. This is show as the largest section, with a number of topics being displayed below, demonstrating what to do if you are victim of a crime, if you witness a crime, and your rights. This shows that the treatment of victims and people safety is their most important feature.
Education and learning is the final section I'm going to look at, with its departure to the online application having a positive effect on it overall. The area focuses on education right through your life, starting from primary school, straight through to where your university degree can get you. Its subject matters include,
· 14-19: your life, your options
· Preschool
· Higher Education and university
· Qualifications’ explained
What this does is explain every option of you life’s education, will all parts of it being explained on what it does, where it can get you, and how it can change your life. This is again very detailed, however is seen more as a learning aid, with a number of matters including higher and lower education having to be tackled head on with certain teaching agreements and organisations.
Other than this, information regarding them as a person is also available, with costing always being a major issue. The costs to get to and from college/school and university are a serious matter when it comes to learning, with this no doubt deciding a person’s need and chance of gathering this learning. Schemes like EMA are set in place to help these people covers these costs, with a weekly amount being sent to certain people regarding their attendance and grades in class. This will allow people to get there education they deserve with costing having to not be an issue.
In conjunction to the overall e-government scheme, it does bring out numerous areas that have positively advanced from it. The chance to have various information on sites like ‘Directgov’ allows people to access information in an easy navigated way, with other topics being interlinked with these. This allows people to read up and gain knowledge on areas that they would never have thought of even reading.
The sites friendly and well maintained way allows people to interact with it, through the use of gaining information to transactional payments, whether it be Road tax or fines.
With ‘Directgov’ being a general example of this turnover, it can only be described as a success that will continue to grow and be updated as time goes on.
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